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Privacy Policy

Thank you for visiting energy-ex.com (hereinafter known as “us” or “we” or “the Site”). To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

We are committed to protecting your privacy and committed to provide the most powerful and secure online experience.

This privacy statement applies to this web site and domain. This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally, identifiable information is any information that is associated with your name or personal identity.

What we collect

During either a Login / Registration or Checkout process, the types of personal information you provide to us may include, but are not limited to, name, address, phone, email address, username and password.

When you browse our web site, you do so anonymously. We may log your IP address (the Internet address of your computer) to give us an idea of which part of our web site you visit and how long you spend there. But we will not link your IP address to any personal information unless you have logged in to our web site. Like many other commercial web sites, the Provider web site may use a standard technology called a “cookie” to collect information about how you use the site.

How we use it

We may use your personal information for the following purposes:

  • To make the site easier for you to use by not making you enter your personal information more than once.
  • To help us create and publish content most relevant to you.
  • To request assistance or fill out support requests.

Who we share it with

We never sell or rent your personal information. We may disclose your personal information if required to do so by law or regulation or where your communication suggests possible harm to others.

We will not share your information with third parties without your permission, other than what is mentioned in this Privacy Policy. It will only be used for the purposes stated above. We use personal information to reply to inquiries, handle complaints, provide operational notices, keep records up to date to notify you via periodic e-mails of technical service issues, specials, or other related service information.

Security of your Personal Information

We strictly protect the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except as stated herein. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging into your account.

To protect your privacy and security, we will also take reasonable steps to verify your identity, such as password and username, before granting access to your data.

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+34 690 915 713

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